At Charley Stays, we specialize in short-term rental management for property owners who want to maximize their returns while enjoying a hassle-free experience. Whether you’re looking to list your property on Airbnb or other platforms, our full-service rental management ensures every aspect of the guest experience and property maintenance is handled with precision and care.
Comprehensive Short-Term Rental
Management Services
We offer a range of services designed to make your property management effortless, while maximizing your revenue potential. Each service is tailored to meet the needs of property owners and ensure 5-star guest experiences.
Airbnb Management
Our Airbnb property management service is designed to make your rental experience seamless. From the initial listing setup to ongoing property maintenance, we take care of everything, allowing you to enjoy steady rental income without the hassle.
What’s Included:
- Listing Creation & Optimization:
We create professional listings that highlight your property’s unique features and appeal to the right guests. - Guest Communication:
We handle all guest interactions, from responding to inquiries to managing bookings and check-ins/check-outs, ensuring your guests have a smooth stay. - Booking Management:
We oversee every booking to maximize your occupancy rates, using pricing and revenue management techniques to adjust your rates based on market demand and seasonal trends.
Guest Communication
24/7 guest communication is at the core of our service. We ensure that your guests feel supported from the moment they book until their stay is complete. Our team is available to address any inquiries, concerns, or requests throughout the rental process.
What’s Included:
- Inquiry Responses:
We answer potential guest questions promptly to secure bookings. - Check-in/Check-out Coordination:
We ensure a smooth check-in and check-out process for all guests, making their experience as stress-free as possible. - Problem Resolution:
We handle any issues during a guest’s stay, providing quick and professional solutions.
Cleaning & Turnovers
We provide professional cleaning services that maintain the highest standards of cleanliness and hygiene for every guest. From linen turnover to cleaning the property, we ensure your space is always ready for the next guest.
What’s Included:
- Hotel-Standard Cleaning:
We coordinate comprehensive cleaning services between guest stays, ensuring your property always meets our 5-star standard. - Linen & Towel Services:
We supply high-quality linen and towels, ensuring your guests have a comfortable stay. - Turnover Coordination:
We handle all aspects of the turnover process, so you don’t have to worry about a thing.
Professional Photography Coordination
Great photos make a big difference in attracting the right guests. We offer professional photography coordination to ensure your property stands out online, helping to secure higher bookings and maximize revenue.
What’s Included:
- Photography Coordination:
We work with professional photographers to capture high-quality images of your property that highlight its best features. - Staging Advice:
We provide tips on how to stage your home for the perfect shot, ensuring your listing looks inviting and appealing. - Photo Editing & Uploads:
After the photoshoot, we handle all editing and uploads to your listing, ensuring your property is showcased in the best light.
Pricing & Revenue Management
Our pricing & revenue management services ensure that your rental rates are always optimized to generate the maximum return. We adjust your nightly rates based on market demand, seasonality, local events, and competitor pricing.
What’s Included:
- Dynamic Pricing:
We use advanced software and market analysis to adjust pricing daily, ensuring your rates remain competitive and profitable. - Seasonal Adjustments:
We track local demand trends and adjust your pricing accordingly, ensuring your property is always in demand. - Occupancy Maximization:
Our goal is to ensure your property is booked as frequently as possible, leading to consistent and reliable income.
Maintenance Coordination
We offer proactive maintenance coordination to ensure your property stays in top condition, keeping your guests happy and minimizing potential issues. From routine maintenance checks to emergency repairs, we’ve got you covered.
What’s Included:
- Routine Property Checks:
We schedule regular checks to maintain your property’s functionality and prevent minor issues from becoming big problems. - Repairs & Emergency Services:
In the event of repairs or maintenance issues, we coordinate with reliable tradespeople to resolve them quickly and efficiently. - Vendor Management:
We ensure that any contractors or tradespeople we work with meet the highest standards of professionalism and quality.
Cleaner Setup
For property owners looking to manage their own cleaning, we offer cleaner setup services to ensure your team is properly equipped and trained to maintain the highest standards.
What’s Included:
- Cleaner Training:
We provide training for your cleaning team to ensure they understand our 5-star cleaning standards. - Supplies & Equipment:
We recommend or provide the necessary cleaning supplies and equipment to maintain your property’s cleanliness. - Ongoing Support:
We offer ongoing support and guidance to ensure your cleaning team meets expectations, with regular checks to ensure quality.
Reporting & Analytics
At Charley Stays, we provide transparent monthly reports that give you an in-depth look at your property’s financial performance. From income breakdowns to expense tracking, we ensure you always have a clear view of your returns.
What’s Included:
- Income Reports:
We provide a detailed report that shows your property’s income, including booking fees, maintenance costs, and management fees. - Expense Breakdown:
A clear breakdown of all property-related expenses, making your accounting process simple. - Performance Analytics:
We analyze your property’s performance, providing insights into occupancy rates, revenue growth, and areas for improvement.
Get Started with Charley Stays Today
Ready to experience hassle-free short-term rental management? Let Charley Stays handle the details, from cleaning & turnovers to guest communication and maintenance coordination. Our personalized service is designed to maximize your income while providing a 5-star guest experience.
Contact us today for a free income estimate and learn how we can help you achieve your rental income goals!
© 2025 Charley Stays. All rights reserved.